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Les conditions générales pour travailler chez British AirWay

 
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 PostPosted: Mon 18 Jun - 19:24 (2007)    Post subject: Les conditions générales pour travailler chez British AirWay Reply with quote Back to top



Cabin Crew Support


Delivering outstanding customer service consistently

Working as a member of our Cabin Crew is not so much a job as a way of life. In many ways it's a privileged life, with opportunities to visit places and experience cultures that are beyond most people's reach.

Whatever we say, we'll never convince some people that working in Cabin Crew isn't all about jetting around the world and staying in exotic hotels. The truth is, it's about delivering outstanding customer service in all conditions. At its most fundamental level, we are responsible for passenger safety in the cabin. Beyond that, crews share a common goal - to see British Airways customers walk away at the end of a flight contented.

We're not about to deny that the job has its glamorous elements. The work's exciting, the social life can be great fun, and wherever our crew travel they are always well looked after. However, it can also be an exhausting and disorientating lifestyle that places tough demands on family and social commitments.

It's certainly not for anyone who craves routine. A key element of our Cabin Crew strategy is that crew are expected to be totally flexible as to where they are based and which routes they fly. It can be difficult to plan ahead, and you'll find yourself working with a different team almost every time you report for duty.

The day begins with the crew briefing, where the team meet up, often for the first time, and the Cabin Services Director (CSD) goes over the flight. Crew are assigned to cabins, and any modifications to the aircraft or schedule are discussed before everyone boards the bus to take them to the aircraft.

From then on it's non-stop action. Going over safety procedures, checking equipment in the cabin, making sure there are enough meals on board the list goes on. By now the passengers are beginning to board. On a short flight there are a huge number of tasks that have to be completed within tight timescales, from safety demonstrations to meals and duty free. On longer sectors other challenges, like restless children or jetlag, will test your ability to handle the pressure.

Approximately 13,500 Cabin Crew work for British Airways, the vast majority of whom are based at Heathrow and Gatwick. In addition, we have International Cabin Crew based at strategic overseas locations such as Buenos Aires, Delhi and Bahrain. The aim here is to provide customers travelling these routes with local crew who have first hand knowledge of their language and culture.


BA Connect have teams based at Manchester and Birmingham. Please visit the BA Connect website for more information.

Cabin Crew QualitiesBy far the most important quality we seek in our crew is the desire to help and serve others. We look for people to whom it comes naturally. The ability to build relationships quickly, both with your customers and colleagues is essential. You need to be the sort of person who can fit instantly into a team and work towards a common goal.


The most successful Cabin Crew members tend to be outgoing, with a natural enthusiasm for life. Common sense is important too, along with the ability to be ready for any contingency from a medical emergency to a nervous elderly passenger who has never flown before.

If you possess these attributes and are the type of person who takes a real pride in doing a job well, making an instant impact wherever you go, chances are you'll do well.
et voilà pour voir les postes vacants :

http://www.britishairwaysjobs.com/baweb1/tpl_ba01.asp?newms=se
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Last edited by Admin on Wed 24 Oct - 12:32 (2007); edited 2 times in total
 
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 PostPosted: Mon 18 Jun - 19:24 (2007)    Post subject: Publicité Back to top

PublicitéSupprimer les publicités ?
 
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 PostPosted: Mon 18 Jun - 19:31 (2007)    Post subject: Les conditions générales pour travailler chez British AirWay Reply with quote Back to top

ca résume bien Bannir Bannir Bannir

 
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 PostPosted: Mon 18 Jun - 19:33 (2007)    Post subject: Les conditions générales pour travailler chez British AirWay Reply with quote Back to top

Ce coin est encore under construction , merci de bien patienter !
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Bryanair


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 PostPosted: Mon 18 Jun - 19:34 (2007)    Post subject: Les conditions générales pour travailler chez British AirWay Reply with quote Back to top

t'inquiete pas je vais patienter Bannir Bannir

 
BAMBOU


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 PostPosted: Mon 18 Jun - 19:36 (2007)    Post subject: Les conditions générales pour travailler chez British AirWay Reply with quote Back to top

patienter ? c'est bien de la censure çà..... Bannir Bannir Bannir à bas la censure !!!!!!!!!!! Twisted Evil Evil or Very Mad Twisted Evil Evil or Very Mad Bannir Bannir Bannir

 
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 PostPosted: Tue 19 Jun - 02:13 (2007)    Post subject: Les conditions générales pour travailler chez British AirWay Reply with quote Back to top

On m'a dit que dans le crew meal, il y avait de la panse de brebie fracie avec de la sauce à la menthe, mais je n'aime pas la menthe. Est-ce que quelqu'un sait si ça peut poser problème?

 
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